The National Peace and Reconciliation Commission (NPRC) has the mandate is to ensure post-conflict justice, healing and reconciliation, including developing programmes that promote national healing, unity and peaceful conflict resolution.

This will be achieved by the NPRC performing the following 10 functions as outlined in Constitution Amendment (No.20) Act of 2013 Chapter 12, Part 6, Sections 251-253:

1. to ensure post-conflict justice, healing and reconciliation;
2. to develop and implement programmes to promote national healing, unity and cohesion in Zimbabwe and the peaceful resolution of disputes;
3. to bring about national reconciliation by encouraging people to tell the truth about the past and facilitating the making of amends and the provision of justice;
4. to develop procedures and institutions at national level to facilitate dialogue among political parties, communities, organisations and other groups, in order to prevent conflicts and disputes arising in the future;
5. to develop programmes to ensure that persons subjected to persecution, torture and other forms of abuse receive rehabilitative treatment and support;
6. to receive and consider complaints from the public and to take such action in regard to the complaints as it considers appropriate;
7. to develop mechanisms for early detection of areas of potential conflicts and disputes, and to take appropriate preventive measures;
8. to do anything incidental to the prevention of conflict and the promotion of peace;
9. to conciliate and mediate disputes among communities, organisations, groups and individuals; and
10. to recommend legislation to ensure that assistance, including documentation, is rendered to persons affected by conflicts, pandemics or other circumstances.

In accordance with section 3(2) of the NPRC Act, the Commission will fulfil its mandate through the following:

1. conducts investigations into any dispute or conflict within the mandate of the Commission as set out in Section 252 of the Constitution or as provided by any other law; and
2. conducts research on(i) the nature, scope, extent and causes of disputes and conflict subject to the constitutional mandate of the Commission: or (ii) the intervening strategies for disputes and conflict referred to in subparagraph (i);
3. performs any other function that the Commission may be required or permitted to perform by or under this Act or any other enactment; and
4. subject to Section 342 of the Constitution, to do or cause to be done, either by itself or through its agents, all or any of the things specified in the Second Schedule, either absolutely or conditionally and either solely or jointly with others.